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Quality Assurance Coordinator
US-OH-Columbus Grove - 45830
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Responsible for inspecting products at specified points in the production process or the end of the production process to ensure that final products meet predefined standards. Maintains records and reports on quality. Provides feedback to the appropriate production areas with regard to quality.


Skills: - Knowledge of bug tracking software such as JIRA, Mantis, and Bugzilla preferred. - Ability to handle high pressure situations and prioritize multiple projects as they are assigned required. - Ability to focus on and manage deadlines and deliverables. - Excellent communication skills, both written and verbal, and be able to work with varied staff members and personalities required.


The Associate Quality Assurance Tester executes processes to evaluate the quality and stability of the product and all product process, finding bugs and defects, and accurately communicating those issues to the production team to ensure pre-defined quality standards are met across all Higher Ed products. It is the responsibility of the Courseware QA team to ensure that the production team is aware of all known issues found during testing to make informed choices and prioritize work across all departments.

The Associate Quality Assurance Analyst will: -

  • Work with QA and Production teams to maintain comprehensive test plans based on product and courseware requirements, for both general and project-specific use, for all Higher Education products.

  • Assist team in coordinating with production and product teams to ensure requirements are testable.

  • Execute test plans and generate reports of results including use of automated testing tools as necessary.

  • Track bugs and defects and all fixes or mitigations and maintain all bug and defect tracking reports.

  • Record Production and vendor problems and concerns in established tracking system.


1 year of QA or related experience preferred


Formal Education or Equivalent:

Bachelor’s degree or appropriate combination of education and experience.

Synergy Global Systems

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