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Senior Site Reliability Engineer
Location:
US-CA-San Jose - 95110
Jobcode:
KYW2019
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Work with customers to provide a timely resolution to technical issues in a storage networking and virtualization environment. Detailed job duties include: Work with the distributed file system; Use available tools to investigate and troubleshoot technical issues; Record customer interactions, including investigation, troubleshooting, and the resolution of issues; Work closely with Cohesity platform development engineers and assist production support engineers and technical account managers; Demonstrate considerable judgment in selecting methods and techniques for obtaining solutions; Manage workload to ensure that all customer issues are resolved in a timely manner; Assist in the development of comprehensive and reusable self-service solutions for future incidents; Develop knowledge base article. Mentoring the other engineers and new comers. Minimum job requirements: Masterís degree in Computer Science, Computer Engineering, Software Engineering or relate field and at least three years of experience. Will accept Bachelorís degree plus five years of experience in lieu of Master plus three years of experience. Must have experience in the following areas: Experience with cloud hosting, cloud scaling issues and distributed design in a Software-as-a-Service(SaaS) environment, including server architecture and cloud networking components; Experience with various remote file access protocols and platforms, including NFS, SMB and CIFS; Experience with Virtualization on the VMware platform and data protection; Experience with distributed object and block stores of data storage systems; Experience with debugging serialized multi-threaded code, and troubleshooting logs and stack traces of software programs; experience with Linux debugging tools, including tcpdump, ftrace, strace, wireshark, systemtap, gdb, and crash.

Recruitment Job#KYW2019
Cohesity, Inc.
300 Park Avenue, Suite 800
San Jose, CA 95110

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