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Enterprise Account Engineer III - AMZ4559
Location:
US-VA-Herndon - 22096
Jobcode:
AMZ4559
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MULTIPLE POSITIONS AVAILABLE

Entity: Amazon Web Services, Inc.

Title: Enterprise Account Engineer III

Location: Herndon, VA

Position Responsibilities:

Design, develop and support global and enterprise companies running cloud-based mission-critical applications, systems, services and features. Work directly with engineering teams and leading technologists. Utilize transformational technologies to ensure flawless customer experience. Manage Enterprise accounts, oversee support cases, and assist customers regarding strategy, project planning, launch, and ongoing operations. Complete analysis and present periodic reviews of operational performance to customer. Provide detailed reviews of service disruptions, metrics, and detailed prelaunch planning. Recommend new offerings for company architecture and provide proactive advice through all phases of the implementation life cycle. Advocate for customer requirements. Participate in customer requested meetings. Utilize all key customer resolution tools across all service groups to facilitate rapid resolution of concerns.

Position Requirements:

Masterís degree or foreign equivalent in Computer Science, Engineering, Mathematics, or a related field and one year of experience in the job offered or as a Support Engineer, Systems Engineer, or related occupation. Employer will accept a Bachelor's degree or foreign equivalent in Computer Science, Engineering, Mathematics, or a related field and six years of experience in the job offered or as a Support Engineer, Systems Engineer, or related occupation as equivalent to the Masterís degree and one year of experience. Must have one year of experience in the following skill(s): designing, developing, implementing, troubleshooting, and managing large-scale, distributed applications; performing system administration in a Linux or Windows environment; and conducting computer networking, scripting, and automation. Domestic travel required up to 15%.

In order to apply, please send your resume, referencing AMZ4559, including job history, to: Amazon Web Services, Inc., an (link removed) company, ATTN: Hiring Manager, P.O. Box 81226, Seattle, WA 98108-1300. (link removed) is an Equal Opportunity-Affirmative Action Employer - Minority / Female / Disability / Veteran / Gender Identity / Sexual Orientation.

Please see above
Amazon Web Services, Inc.
P.O. Box 81226
Seattle, WA 98108

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