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National Service Manager - Automated Production Lines
Location:
US-PA-Philadelphia - 19103
Jobcode:
45360
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Manage team of Field Support Representatives responsible for planned services and break or fix support for Automated Boxing, Stacking & Palletizing Machinery, ensuring effective post installation support, daily operation of home office, change initiative implementation, and customer base satisfaction.

REQUIRES RELOCATION to STATE of WASHINGTON.

Shall:

*** Establish mechanisms to review and improve Key Performance Indicators and monitor objectives and resources to ensure service and financial targets are met.

*** Assign sites to maximize operational effectiveness and minimize travel requirements for Field Support Representatives.

*** Ensure team is trained on technical and compliance tools and procedures.

*** Manage team to provide on-site support to customers such as automation installation, preventive maintenance, system upgrades, escalations, and warranty and post warranty planned and emergency visits.

*** Monitor Periodic Maintenances and Modifications to ensure completion on a timely basis and compliance with organization requirements and government regulations.

*** Ensure all records are maintained in accordance with regulatory requirements to include defined Complaint Handling Procedures relative to complaint identification, documentation, resolution, and escalation.

*** Support sales efforts to attain business objectives, including Service Contract conversions to improve revenue and profitability objectives.

*** Implement Continuous Improvement initiatives such as Lean or Six Sigma, targeting Technical Service Processes and Procedures with direct impact on response time, cost improvements, and customer satisfaction levels.

*** Maintain company assets including tools, parts inventory, company vehicles, computers and accessories.

Boost your career to the next level! Receive a highly competitive salary plus performance bonus based on overall performance of the service operation. Offering full benefits, generous salary, paid time off, retirement plan and more!

For complete details contact James Franco at
(609) 584-9000 ext 283

Or submit resume online at:
dmc9.com/jef/app.asp

Or email to:
1000045360_10007335@najbcareers301.com

Please reference #41341163 when responding.

Education Requirements: Bachelor Degree
Minimum Experience Requirements: 10-15 years
Job City Location: Philadelphia
Job State Location: PA
Job Country Location: USA
Salary Range: $130,000to $160,000

Diedre Moire Corporation, Inc.
Diedremoire_dot_com

WE ARE AN EQUAL OPPORTUNITY EMPLOYER and our employment decisions are made without regard to race, color, religion, age, sex, national origin, handicap, disability or marital status. We reasonably accommodate individuals with handicaps, disabilities and bona fide religious beliefs. Jobs Career Position Hiring. CONSIDERED EXPERIENCE INCLUDES: Field Service Manager National Service Manager Automated Machinery Boxers Folders Packaging Equipment #DiedreMoire #FieldServiceJobs #JobSearch #JobHunt #JobOpening #Hiring #Job #Jobs #Careers #Employment #jobposting

DISCLAIMER: We will make every effort to consider applications for all available positions and shall use one or more of the contact methods and addresses indicated in resume or online application. Indicated location may be proximate or may be desirable point of embarkation for paid or unpaid relocation to another venue. Job descriptions may fit single or multiple presently available or anticipated positions and are NOT an offer of employment or contract implied or otherwise. Described compensation is not definite nor precise and may be estimated and approximate and is negotiable depending on market conditions and candidate availability and other factors and is solely at the discretion of employers. Linguistics used herein may use First Person Singular and First Person Plural grammatical person construction for and with the meaning of Third Person Singular and Third Person Plural references. We reserves the right to amend and change responsibilities to meet business and organizational needs as necessary. Response to a specific posting or advertisement may result in consideration for other opportunities and not necessarily the incentive or basis of the response. Nothing herein is or may be considered a promise, guarantee, offer, pledge, agreement, contract, or oath.

If you submit an application or resume which contains your email address, we will use that email address to communicate with you about this and other positions. We use an email quality control service to maintain security and a remove and dead address filter. To cancel receiving email communications, simply send an email from your address with the word "remove" in the subject line to pleaseremove_AT_candseek4.com Or, visit the website at jobbankremove_dot_com. If you have further concern regarding email received from us, call (609) 584-5499.

James Franco
Diedre Moire Corp.
510 Horizon Center
Robbinsville, NJ 08691
Phone: 609-584-9000 ext 283

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