Credit Balance Specialist - (US-WA-Renton - 98059)

Minimum Education: High School
Jobcode: 24645013_130371912
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Who we need!
As a Credit Balance Specialist, you will function as an integral part of the Cash Applications and Account Maintenance teams by helping to ensure maximum cash flow and reimbursement for clients of HSNW. You will be responsible for resolving credit balance accounts by ensuring the appropriate accounts are refunded or adjusted according to payer and/or policy guidelines. This will include working reports, interdepartmental refund requests and overpayment letters from insurance carriers. This professional will also resolve unidentified payments by researching EOB’s and locating back-ups in database within policy time frames. The Credit Balance Specialist also ensures refund data is submitted weekly to the client facilities’ accounts payable department for check processing. As important as your technical skill with these complex financial processes, displaying a commitment to superior customer service is also key, as you will regularly be interacting with client hospital staff, insurance company representatives, external contacts, compliance, finance, decision support, and contract management staff.

Who we are!
HealthServicesNW provides patient financial services to health care facilities in Washington. Jointly owned by Providence Health System and Swedish Health Services, it provides business office support to Providence and Swedish hospitals and long-term care facilities in Washington. That support includes hospital and patient billing, customer service, insurance claims collection and account maintenance.

More…
As a HSNW employee, you will be responsible for maintaining the highest level of confidentiality regarding all patient demographics, medical and financial information, and all company and client information, adhering strictly to all HIPAA rules and regulations. *

Required Skills:
Experience:
One-year experience in a medical billing office required. Experience with EOB’s, billing and/or collections preferred. Strong Data Entry experience required.

Education:
High School Diploma or GED equivalent required.

Knowledge, Skills, and Abilities:
Basic knowledge of ICD-9/CPT coding, medical terminology, federal and state medical programs, billing procedures preferred. Basic word processing skills and spreadsheets required. Ability to type 40 wpm with 90% or better accuracy. Ability to operate10-key by touch at a rate of 8,000 KSPH or better.

To be considered, please forward your resume and salary requirement tohsnwrecruit@providence.org with the Subject: Credit Balance Specialist #875. You are encouraged to view our website at www.healthservicesnw.com.