Bilingual Cantonese Customer Service Rep - (US-IL-Chicago - 60827)

Minimum Education: Tech School
Job Type: Full Time
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Farmers Insurance Agency in Chicago Illinois seeks a part time customer service representative AND AGENCY PRODUCERS ( LICENSED IN PROPERTY AND CASUALTY)
FOR THE CUSTOMER SERVICE REP POSITION :
Candidates must be self-motivated. An excellent phone voice with good communication and written skills and a positive attitude are required to be successful.
Bilingual A MUST !!! ( I prefer Spanish speaking but I would consider other languages like : Vietnamese, Cantonese, Korean ,Mandarin ). We offer great bonuses based on performance.
Duties for the CUSTOMER SERVICE REP may typically include:
Schedule from 3-7 pm
Cross-sell existing customers with other Farmers products
Prospect new business through leads & referrals
Process payments & reporting claims
Provide excellent customer service
Relationship building
Participate in agency campaigns to existing customers and new prospects
A typical day mainly focuses on customer service and customer retention duties. 25% of the day is devoted to new customer growth
BASE PAY $ 10/ HR PLUS POSSIBILITY FOR COMMISSIONS IF YOU ARE OR BECOME LICENSED


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