Customer Service Associate - (US-TX-Bryan - 77808)

Minimum Education: High School
Job Type: Full Time
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ABOUT THIS OPPORTUNITY
Look what GRAINGER has to offer…Competitive pay, Excellent Benefits and a Great work schedule!!
We are seeking a Part-time Warehouse Associate to join our growing team. Grainger (www.grainger.com) is a fortune 500 company and the leading broad line supplier of facilities maintenance products serving businesses and institutions throughout North America with sales of over $6 billion. Through its network of nearly 600 branches, large distribution network and multiple Web sites, Grainger helps customers save time and money by providing them with the right products to keep their facilities running.
Grainger’s typical operating hours are Monday through Friday from 7 a.m. – 5 p.m. As a part-time employee, you would average 20-30 hours per week during normal business hours.

The Warehouse Associate performs warehouse duties and functions to support inventory integrity, order processing – picking, packing, staging, and shipping, and general maintenance and housekeeping duties to ensure a safe, clean, and orderly work environment.

Principal Duties and Responsibilities include:

• Executes the Grainger Service Promise and demonstrates, by action, the company Values.
• Accurately receives product on DC trailer and effectively puts away product to utilize time efficiently and maximize cube space.
• Receive product from Branch Transfers (UPS, and other Carriers) to fulfill customer orders
• Receives product on Hub Truck (Same Day Pickup) and process customer backorders and branch stock replenishment in order to have product available for sale.
• Processes backorders to fulfill customer orders and meet order ready times.
• Picks & stages will call orders to achieve company Will Call Ready Rate (WCRR) and Customer expectations.
• Accurately picks and prepares shipping orders to meet shipping cutoff times and processes orders according to all regulatory standards.

Skills:
Preferred Education & Experience:

• High School Diploma or equivalent
• 1 year warehouse / material handling experience preferred
• Able to operate powered industrial equipment
• Able to operate computerized scanning equipment and PC based programs including SAP.
• Able to follow verbal and written instructions with minimal supervision.
• Is aware of own strengths and weaknesses. Is open to developmental feedback and takes responsibility for personal development.
• Must pass a pre-employment drug screen & background check.

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