Claims Clerk III - (US-IL-Schaumburg - 60196)

Minimum Education: Tech School
Job Type: Full Time
Jobcode: 1403710
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Based in Atlanta, Georgia, Crawford & Company is the world's largest independent provider of claims management solutions to insurance companies and self-insured entities, with a global network of more than 700 offices in 63 countries. Major service lines include property and casualty claims management, legal settlement administration, including class action and warranty inspections, and risk management information services. Broadspire, a wholly owned subsidiary, offers a broad array of customized casualty, medical management, and integrated disability management. Crawford's shares are traded on the NYSE under the symbols CRDA and CRDB.

Summary of Role:

Under general supervision, performs a variety of claim clerical support duties for the Service Center or Claim Office.

Responsibilities:

1. Matches proper file and/or claim number on unidentified correspondence by use of the Focus automated systems.

2. Searches files and/or work areas for missing or requested files.

3. Performs control operator functions for the Focus equipment.

4. Periodically reviews and removes files for destruction or transfer to central storage; retrieves and/or re-files items from central storage facility and maintains accurate records of file activity.

5. Obtains copies of materials and/or operates photocopy equipment and assists in preparing materials for distribution.

6. Removes Focus form letters from printer and distributes to sender for signature before mailing.

7. Receives dock and messenger service deliveries and verifies accuracy of delivered material.

8. Prepares outgoing mail for shipment which includes the necessary attachments, wrapping, and sealing.

9. May assist in updating department manuals.

10. Performs a variety of clerical duties such as answering telephones, taking messages, and sorting and filing mail and correspondence.

11. Keeps supervisor informed verbally and in writing of activities and problems within assigned area of responsibility; refers matters beyond limits of authority and expertise to supervisor for direction.

12. Performs other related work as required or requested. Education:

Education equivalent to graduation from high school or the equivalent in related work experience.

Experience:

One year experience as a Claim Clerk II, or the equivalent, demonstrating a basic knowledge of computer operations and of claim file systems and procedures.

Crawford offers excellent benefits, training and competitive salaries. If you are interested in joining a leader in the claims management industry.EOE M/F/D/V


How to apply: DO NOT use the Apply Online button. Please copy and paste the following link into your browser address bar: http://broadspire.contacthr.com/11929120