Bilingual (Spanish/English) Customer Service Professional - (US-GA-Woodstock - 30189)

Minimum Education: Tech School
Job Type: Full Time
Email this job to yourself or to a friend | Job Match Test | Resume Guide

Build your skills and career by joining on the ground floor of a fast growing, well funded internet company. Realize the financial and emotional rewards that come with business and personal success Company Description: nCourt is a fast-growing company that offers employees the opportunity to grow their skills and careers along with the company and realize the financial benefits associated with organizational and personal success. We are the leading provider of online traffic ticket payments and small claims filings to courts throughout the United States. We were founded in 2002 to bridge the technology gap between the courts and the citizens who use their services. The company has secured venture capital funding based on proven success and is embarking on an aggressive growth phase; we are hiring talented individuals to help shape this growth and participate in the emotional and financial rewards of being part of an internet success story.

Job Description: Team functions include handling calls from citizens, interfacing with courts to troubleshoot and resolve issues, ensuring new courts are welcomed to nCourt and ultimately owning and managing our court customers. The Service Professional must have the ability to handle phone calls from beginning to a favorable conclusion, multi-task, and prioritize daily activities. Customer Service is responsible for delighting both our courts and citizens with their nCourt experience. We ease the potentially adversarial interaction between citizens and the court system by lending humor and a human touch to the process. Success ensures we have maximum utilization of our services and that courts choose to stay with us over time. Our success has been and will be driven by our ability to provide an amazing service experience to both the courts we represent and the citizens using our services. Customer Service Professionals are located in the nCourt offices in Woodstock, GA and all activity is telephone based. Professionals receive a competitive salary, attractive health benefits, and paid vacation. Strong performance can qualify an employee for Stock Options.

Requirements: A passion for excellent service and willingness to go above and beyond to accomplish goals, high touch with customers. Passion & appreciation that "lots of little things" make a tremendous difference! Excellent verbal and written communications skills. 2+ years of work experience in a customer service and/or call center. Computer skills: Word, Excel, and internet. Creative. problem-solving ability, allowing in-the-moment identification of opportunities and the best approach to yield success. Fluency in both Spanish and English.

To apply copy and paste the link below into your browser:

http://hispanic-jobs.com/view.php?job_id=49555&type=search&auth_sess=7b6048462aaae268c0554daecd5639c4&ref=fc6dd82874cbb427930402792

There are so many more positions in any industry in all cities and states available on our website. Hispanic-Jobs.com specializes in jobs for bilingual English/Spanish-speaking professionals and applying to all jobs is free. Take a look, there are many wonderful opportunities available. Go directly to www.Hispanic-Jobs.com