Customer Service - Vacation Planning Counselor - (US-WA-Redmond - 98074)

Compensation: $12.00 - $13.00 / Hour
Minimum Education: Tech School
Job Type: Full Time
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Job Summary:

As a vacation planning counselor your main responsibility will receive in bound calls from our owners and help them plan their dream vacation with Wyndham while maintaining a high-level of customer service and satisfaction. We are looking for an individual with excellent communication and customer service skills who will respond to the owners and guest needs in a professional manner.

Job Duties:

• Create a positive work environment by maintaining the highest level of ethics and integrity consistent with applicable regulatory standards and Wyndham Vacation Ownership values
• Demonstrate a passion for excellence, a love for service and innate ability to solve problems to meet our owner's needs.
• Ensure the highest level of professionalism and customer service with owners in order to maintain a positive brand image and company reputation.
• Utilizing solid judgment, product knowledge, technical knowledge, and problem solving, be able to offer detailed insight and alternatives to help owners complete their dream vacation choice.
• Collect maintenance fees from owners or offer the owner the option to buy more credits/points when appropriate to complete their vacation request.

Qualifications:

• Able to exercise good judgment in making decisions.
• Team-centric and positively motivated to delight our guests.
• Able to prioritize multiple tasks, have a sense of urgency to complete tasks while being detailed oriented.
• Exceptional listener with great communication skills.
• Enjoy talking to different people everyday.
• 6 months of customer service experience.
• High School Degree or equivalent.

To apply copy and paste the link below into your browser:

http://hispanic-jobs.com/view.php?job_id=52978&type=search&auth_sess=48c6b310a4c5cc3e1f37c5cd3788df2b&ref=53dd36b14150c4d22f94f7d8c

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