Technician - (US-LA-Baton Rouge - 70898)

Minimum Education: None
Jobcode: C:141530
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TECHNICIAN

Company Information
Are you a proven performer? Are you looking for career growth and opportunity? Then the telecom industry is for you! We are looking for an experienced, reliable, customer oriented individual to support our clients through installation and technical service. Southeast Telecom provides a wide range of telecom services, each customized to meet a variety of organizational needs. Noted for our commitment to progressive technology, Southeast Telecom is an organization where individual contributions are recognized and valued. We've grown to become a premium service provider of telecom services in the Baton Rouge area.

Job Description
We are seeking a Technician to provide exceptional service, support, repair and installation of telephones and other communication systems on the property of the Company's current clients. Successful candidates must have excellent communication skills with the ability to analyze, develop and implement solutions. Compensation includes salary, performance based incentives, and benefits.


Primary Responsibilities
* Maintain and administer telephony networks and related computing environments including computer hardware, systems software, applications software, and all configurations.
* Diagnose, troubleshoot, and resolve hardware, software, or other network and system problems, and replace defective components when necessary.
* Analyze customer needs and properly install equipment based on assessment.
* Install analog and digital voice and data telecommunications equipment including, VOIP systems, PBX systems, key systems, and peripherals.
* Repair or replace faulty equipment such as defective and damaged telephones, cabling, system cards, circuit packs and associated equipment.
* Effectively communicate needs and solutions with customers.
* Ensures front line customer satisfaction by dealing professionally and effectively with internal and external customers.

Qualifications
* 1 plus years of experience in a similar position working with telephone, networks and cabling installation and support.
* Excellent data and network knowledge with strong troubleshooting skills and the ability to quickly resolve complex issues.
* A professional presence and outstanding customer service skills.
* Working knowledge of the installation, implementation and maintenance of telecom equipment, voice and video teleconferencing equipment.
* Excellent interpersonal skills that allow effective working relationships with a diverse customer, colleague, and vendor population. This includes listening and problem solving skills.

To apply, please send resume and cover letter to:

Sherri Grebe at