INTERN - Scoring Operations Shelf Program - (US-CA-Monterey - 93944)

Minimum Education: None
Jobcode: L:100215541
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CTB/McGraw-Hill, headquartered in Monterey, California, is the leading publisher of standardized achievement tests for children and adults across North America As the knowledge economy takes off worldwide, there is a growing demand for both traditional and non-traditional education - which translates into an accelerated demand for cutting-edge, online learning solutions, the kind of solutions that McGraw-Hill Education offers to the world every day. McGraw-Hill Education addresses virtually every aspect of the education market from pre-K through professional learning. Our technical innovations are changing the way people learn, with e-books, online tutoring, customized course Web sites and subscription services.  Now is the time to team up with our dynamic company as we create our next generation of who we need to be for our customers!    We are currently recruiting for outstanding internship opportunities that will be based at our facility in Monterey, CA.  An internship at CTB means working on meaningful projects in your field of interest.  Opportunities are available in various disciplines, including Research, Operations, Project Management, Technology, Human Resources, Programs, Product Development, Sales, Finance, and Marketing.   We currently have an outstanding opportunity for a  Scoring Operations Shelf Program Intern to be based at our facility in Monterey, CA.   Working as part of the Programs team, this role involves updating the existing process and templates for program design and customer requirements; and quality initiatives, align the program's customer requirements with the functional area project requirements to reduce rework, improve productivity and efficiency, improve budget estimating (ROS), and increase customer satisfaction.   OBJECTIVES:   Partner with a Shelf Program Manager to learn shelf program management Contribute ideas for process improvement to ensure quality deliverables and customer satisfaction Develop metrics to ensure quality and reduce re-work Develop detailed process maps to clarify work instructions applying lean processing to improve turn around time on quality deliverables Design and develop unique tools to support process documentation (Templates, guidelines, etc.) Consider cutting edge / digitized solutions to enhance process Validate solutions with key stakeholders to ensure accuracy and efficiency MAJOR ACCOUNTABILITIES : Excellent writing skills and the ability to prepare concise and clear documentation Communicate complex issues to various levels of staff Ability to work well with diverse groups of people to develop a collaborative, optimal solution Good problem solving and troubleshooting abilities Monitoring and controlling contract ROS to complete contracts within budget Delivery of high-performance solutions and services   Ability to meet deliverables according to defined schedules Lead efforts in quality and process improvements, and implementing targeted initiatives      KNOWLEDGE AND WORK EXPERIENCE:   Experience in interpreting existing process documentation, tools, and various data in order to enhance and optimize new quality solutions  EDUCATION AND MINIMUM YEARS OF EXPERIENCE:   Minimum completion of two years of college, three preferred in the field of general business management or related area  ADDITIONAL SKILLS (Computer/Technical, etc.):   Excellent organizational and analytical skills Strong written and verbal communication skills Proficiency with Microsoft suite including Word, PowerPoint, Excel, and Visio Must be self directed and able to direct multiple priorities simultaneously Ability to work in a fast-paced environment Ability to internalize quickly, retain, and apply knowledge Strong attention to detail    DURATION: June 15, 2009 through July 31, 200 (seven weeks). LOCATION: Internship project will be at CTB's office in Monterey, California. COMPENSATION:   Hourly wage, housing, transportation and meal plan. WHO SHOULD APPLY: Must be Junior status or above and currently enrolled in an accredited college or university program.  FIELD OF STUDY : Business, Economics, Marketing, or Policy Studies      The McGraw-Hill Companies is an equal opportunity employer.