Claims Admin Assistant - (US-NE-Omaha - 68198)

Minimum Education: None
Jobcode: L:100248647
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You will perform routine but varied clerical duties in accordance with standard procedures under direct supervision. Duties and tasks are standardized. Resolve routine questions and problems, and refer more complex issues to higher levels. - Screens and directs telephone calls - Maintains and updates office supplies - May transcribe dictation - Operates and maintains office equipment such as fax, printing and copying machines - Coordinates office shredding with Progressive vendor. - Conducts document maintenance - creates, retrieves and delivers files, and copies documents. - May compose routine correspondence. - Receives and directs visitors; and may resolve routine inquiries. - Obtains missing information by calling or writing to the insured, medical provider and/or customer using form letters or routine correspondence as directed by a supervisor or representative. - Opens, sorts and distributes mail (including USPS, Fedex and other delivery companies). - Other various support duties (may set up meetings, may coordinate record retention, etc). You may be asked to perform other duties as needed not represented on this list. Knowledge, Skills and Experience: - High School diploma or equivalent. - Previous office experience preferred - Working knowledge of office equipment. - Good customer service and follow up skills.