Courier - (US-TX-Fort Worth - 76199)

Minimum Education: None
Jobcode: C:147011
Email this job to yourself or to a friend | Job Match Test | Resume Guide

A successful candidate will start as a dispatcher working from home during the training period (first month). During this training period the candidate's salary is $1400 a month. After the first month the candidate will work from an office in his state and his salary will be increased to $1500 a month.
Responsibilities include:
Handling customer complaints and concerns in a professional manner via email correspondence
Communicating with customers through online chat and email support to get information needed to process an order as quickly as possible in the event of a shipment delay
Developing efficient schedules and routes for deliveries to customers
Receiving and entering fax orders
Placing orders for replacements parts and for correcting errors; shortages, wrong item shipped, etc.
Repacking and shipping international orders
Obtaining customer feedback information
Other duties may be assigned to meet business needs
Required Knowledge
Basic computer knowledge is required. The successful candidate will be familiar with the internet, e-mail, Adobe Reader, and Microsoft Office.
Required Skills
Ability to type and use a personal computers
Ability to perform routine mathematical calculations
Ability to communicate to customers, co-workers and management in a professional/courteous manner
Ability to follow written and verbal instructions
Ability to work independently in a rapidly changing environment
Required Experience
Computer and business applications
Routing and dispatch schedules
One year experience in customer service is desirable
Required Education or Certification
High school diploma or GED is preferred.