Software Sales Engineer - (US-NY-Buffalo - 14280)

Minimum Education: None
Jobcode: C:151762
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Reports to:
VP, Sales
Location:
Telecommuting
Job Title:
Product Specialist/ Sales Engineer

Company description:
Founded in 2004, TargetProcess had a vision to pioneer an easy-to-deploy but comprehensive solution that reduces complexity of software project management. TargetProcess assists teams in managing agile development processes, including SCRUM, XP and other agile processes. Headquartered in Amherst, NY and with over 400 corporate customers, the company continues to deliver an agile project management solution that maximizes business productivity and quality assurance. Company's mission is to simplify the planning, tracking and quality assurance activities required by shorten development cycles in agile process development.

As a Product Specialist, you will be working with sales reps in various aspects of the sales process. You will be providing technical assistance and expertise to the companies that are looking to transition to Agile and/or are actively searching for the Agile Project management tool. The sales engineer is able to solve complex sales support problems and leverage previous experience to establish credibility with prospects. The individual must be able to quickly ascertain the business problem and sales opportunity. Responsibilities will include but not limited to:
* Providing technical support and sales expertise to pre- and post-sales situations
* Providing demonstrations of TargetProcess by presenting technical features and business benefits of the product
* Working cooperatively with development group to resolve technically oriented problems and issues
* Coordinating with Marketing and Sales to ensure that TargetProcess initiatives are timely and appropriate for current end user and/or market demand.
* The ability to understand customer issues and map high level business issues to the technical solution and to provide a roadmap for the customer's success
* Responding effectively to RFPs
* Conveying customer requirements to Product Management and Professional Services teams
* Identifying and communicating technical and business pre-sales issues to the Sales Representative
* Making recommendations for the development of the product
* Assisting customers with installation, configuration, and use of TargetProcess
* Identifying and cultivating Professional Services and Software sales opportunities

Qualifications/Requirements
* B.S. Computer Science, Software Engineering, MIS or equivalent work experience
* 5+ years experience in a customer-facing technical role.
* Expertise in Project management solutions with primary focus on agile methodologies.
* Fundamental knowledge of Scrum, XP, Lean. Previous experience as a Scrum Master is highly preferable.
* Experience with Windows platforms
* Strong development background with SQL experience.
* Solid oral, written, presentation and interpersonal communication skills
* Able to work on a wide range of problems with diverse scope & complexity
* Occasional travel to customer, partner and clients' sites