Customer Representative (Eugene OR) - (US-OR-Eugene - 97455)

Minimum Education: Tech School
Job Type: Full Time
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Merck & Co. Inc. established in 1891 is a global research-driven pharmaceutical company dedicated to putting patients first.

Join us and experience our culture first-hand - one of strong ethics & integrity diversified experiences and a resounding passion for improving human health. As part of our global team you will have the opportunity to collaborate with talented and dedicated colleagues while developing and expanding your career.

The Customer Representative is a key member of the Merck Sales Team. The incumbent plays a critical role in supporting Mercks customer centric business model. He/she is responsible for working with internal and external clients to understand and identify customer needs support pull-through activities relative to the customer strategy and ensure that Merck is providing value and better health outcomes to healthcare professionals and their patients. This territory covers Eugene OR.

Communicates about products in a way that is relevant to each individual customer; customizes discussions and client interactions based on understanding of customers needsWithin select customer accounts acts as primary point of contact for customer meet with key customers/personnel to understand practice structure business model key influencers network structure customer needs and identifies business opportunities

Provides input into resource allocation decisions across customers
Identifies and selects programs/services available in the library of Merck resources to address customer needs
Meets the needs of customers in a manner consistent with the laws regulations and Merck values and policies.


BA/BS required. MBA/MS preferred. Prior experience working in a scientific field or healthcare environment preferred. Experience selling in pharmaceutical biotech or medical device sales a plus. New Account Development essential. Experience working in Marketing or Basic Research areas a plus. Capable of establishing relationships and networks within a customer organization.

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