Health Educators HMC My Health Advantage (Full and Part Time) - - (US-CO-Denver - 80299)

Minimum Education: Tech School
Job Type: Full Time
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Come grow with us and help us build some healthier lives, including yours. Join the HMC family where employee well being
and satisfaction is the core of our vision. Experience the refreshing difference of an HMC career.

HMC (Health Management Corporation) is a wholly owned subsidiary of WellPoint, Inc. The WellPoint family of companies provides health care benefits to approximately 34 million people and is the largest publicly traded commercial Health benefits company in the United States.

LOCATION: 7600 E. Eastman Ave., Denver
Responsible for conducting clinical education and wellness coaching for members with chronic conditions or other identified health needs to identify member knowledge, skills and behavioral needs, and gaps in care. This work is all completed from our working Call Center environment. Primary duties may include, but are not limited to: Perform health coaching for members with chronic conditions or other identified health needs. Implement and/or coordinate coaching care plans and discuss clinical health recommendations. Coordinate with the multidisciplinary clinical team regarding methods/approaches to help participants recognize and overcome barriers to improve their health. Manage provider office correspondence related to member health gaps. Respond to inbound calls from participants to assist them in accomplishing personal health goals. Assist with increasing participant's motivational level by addressing barriers and assessing needs. Provide customer service support to callers in partnership with other departments.

Skills:
Requires a BS in health care management, health care administration, public health, or health education; 2 years of health care related experience; or any combination of education and experience, which would provide an equivalent background. MS or MPH preferred. Certified Health Education Specialist (CHES) preferred. PC skills within a windows environment are required. Available shifts will include hours between 5am-8pm Pacific with 1-2 Saturday's per month. Full and Part time opportunities are available, with initial 3 weeks of training Monday-Friday 8am-5pm for all positions. Prior call center or telephonic health education/coaching experience a plus. Bi-lingual English/Spanish is also a plus.

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