Nurse Disease Mgt I - (US-GA-Atlanta - 39901)

Minimum Education: Tech School
Job Type: Full Time
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This position is a staff level position as an RN within a Call Center environment. Hours of Operation: 8:30am-9pm with both 4-10 hour and 5-8 hour schedules available. Also requires ability to work one to two Saturdays per month. Shift differential available for individuals regularly scheduled to work until 9pm.

Participates in delivery of patient education and disease management interventions and performs health coaching for members, across multiple lines, for health improvement/management programs for chronic diseases. Primary duties may include, but are not limited to: Conducts behavioral or clinical assessments to identify individual member knowledge, skills and behavioral needs. Identifies and/or coordinates specific health coaching plan needs to address objectives and goals identified during assessments. Interfaces with provider and other health professionals to coordinate health coaching plan for the member. Implements and/or coordinates coaching and/or care plans by educating members regarding clinical needs and facilitating referrals to health professionals for behavioral health needs. Uses motivational interviewing to facilitate health behavior change. Monitors and evaluates effectiveness of interventions and/or health coaching plans and modifies as needed. Directs members to facilities, community agencies and appropriate provider/network. Refers member to catastrophic case management as appropriate.

Skills:
Requires current unrestricted RN license in applicable state(s) and 2-3 years of condition specific clinical or home health/discharge planning experience or any combination of education and experience, which would provide an equivalent background. Prior case management experience preferred. Requires strong oral and written communication skills, analytical and research skills, motivational skills, and PC skills.

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