Bilingual French Service Coordinator - (US-ON-Scarborough - M4E 3T3)

Minimum Education: None
Jobcode: 605848
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If you are a superior Bilingual Service Coordinator with exceptional customer service skills give us a call.

My client is located in Scarborough. MUST BE FLUENT FRENCH.

RESPONSIBILITIES:

1. Provides information, feedback, updates, resolves problems, and trains customers on products and services, ensuring customer satisfaction.

2. Responds to customer inquiries and provide information pertaining to existing or potential orders.

3. Organizes workload to ensure deadlines are met

Following Responsibilities

* Ability to resolve customer complaints and concerns.

* Ability to resolve difficult or stressful customer service issues.

* Skill in organizing resources and establishing priorities.

* Ability to perform complex tasks and to prioritize multiple projects.

* Knowledge of specified products and/or services offered to customers.

* Ability to gather and analyze statistical data and generate reports.

* Listening skills and the ability to communicate effectively both orally and written.

* Skill in a Windows-based operating environment, MS Office and Vantage.

* 3 to 5 years experience in customer service.

* Technical background in signage would be an asset.

Please refer to #10127. Email: toronto@

$38K

EOE

ONLY QUALIFIED CANDIDATES WILL BE CONTACTED. If you are a candidate who qualifies you will have to come to our office located in North York to apply and to be evaluated on your skills. References a MUST.

**Position is through Pal Personnel Services, a division of Stivers Staffing Services. You can visit us at **MUST BE FLUENT FRENCH. 3 to 5 years experience in customer service.