Reservations Sales Agent - (US-TX-San Antonio - 78299)

Minimum Education: None
Job Type: Full Time
Jobcode: N/A
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Responsibilities:Looking for a new and "Suite" career Come be a part of San Antonio's newest all-suite, Riverwalk Hotel. Hotel Contessa is looking for enthusiastic, professional and team-oriented individuals who must possess the ability and passion for delivering superior customer service in a friendly and enthusiastic environment. We offer challenging career opportunities as well as excellent benefits. 1. Responsible for taking reservations and accurately inputting information into the computer system. 2. Answer inquiries of room rates, outlets and room locations. 3. Interact with Group Rooms Coordinator on bookings. 4. Activate "manual system" in the event of system downtime. 5. Keep up to date with knowledge of phone system. 6. Handle all guests' special requests in a professional manner. 7. Complete all necessary projects by the assigned times. Complete documents as directed and to specifications. Required Skills & Experience: Exceptional attention to detail throughout the total guest experience. Must be able to work a flexible schedule to include evenings, weekends and holidays. Exceptional customer service skills. Must live in the local area or within commuting distance. Must be willing to work a variety of day/night and weekend shifts. Must be able to read, write and speak English. Must be able to converse in basic English. Requires strong organizational skills. Must be able to work independently. Able to lift at least 10 pounds occasionally. Excellent people skills. Must meet grooming standards. Meet/exceed customer expectations. Computer experience required. Must meet or exceed the team expectations. An energetic personality..

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