Assistant Rooms Manager - (US-CA-West Hollywood - 90069)

Minimum Education: None
Job Type: Full Time
Jobcode: N/A
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Responsibilities: Coach and counsel employees to reflect Andaz Service Standards and Procedures Ensure all operations and cash handling are done per policies and procedures Maintain excellent communication with all departments Maintain information on prices, rates, specials, packages, programs, etc, while ensuring all staff are trained in all areas Analyze, investigate, and resolve guest complaints Create expectations, lead people, manage processes, and hold people accountable for the agreed upon activities and time tables Insures proper staffing levels for guest service goals. Requirements: Demonstrated ability to effectively interact with people of diverse socioeconomic, cultural, disability, and ethnic backgrounds 4 years or more of progressive hotel Rooms Management experience (typically with Hyatt) Service oriented style with professional presentations skills Hotel/Hospitality degree an asset Must possess the following strengths: high energy, entrepreneurial spirit, motivational leader, effective communicator, effective in providing exceptional customer service and ability to improve the bottom line Clear concise written and verbal communication skills in English Must be proficient in Microsoft Word and Excel Must have excellent organizational, interpersonal and administrative skills Demonstrated ability to effectively interact with people of diverse socioeconomic, cultural, disability, and ethnic backgrounds 4 years or more of progressive hotel Rooms Management experience (typically with Hyatt) Service oriented style with professional presentations skills Hotel/Hospitality degree an asset Must possess the following strengths: high energy, entrepreneurial spirit, motivational leader, effective communicator, effective in providing exceptional customer service and ability to improve the bottom line Clear concise written and verbal communication skills in English Must be proficient in Microsoft Word and Excel Must have excellent organizational, interpersonal and administrative skills..

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