Senior Motor Vehicle Technician - (US-CA-Sacramento - 95899)

Minimum Education: None
Job Type: Full Time
Jobcode: N/A
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Responsibilities: Assists first level supervisors in the day-to-day planning, organizing and directing of work-related Call Center activities. Assists in training technicians. Independently processes the most complex transactions, and assists technicians with the most difficult problem resolutions relating to registration and drivers licensing. Handles callbacks for internal and/or external customers. Resolves issues and tactfully mediates complaints from customers. Other duties as assigned. Desirable skills include written/verbal communication, analytical/interpersonal skills. Knowledge and experience within the Call Center is desired. Saturday and/or extended office hours may be required. This position is subject to the CPD Employees Opportunity Program (CEOP). All eligible candidates may apply; however, hiring preference will be given to CEOP applicants. CEOP applicants must submit a State application (STD 678) with a copy of their CEOP Certification Letter attached. Fingerprint/Criminal Record Clearance required before hire. Salary Range shown is the minimum and maximum for a full time appointment. Salaries for part-time and/or intermittent appointments may vary. œThis position(s) may be subject to allocation approval by the Human Resource Branch. A training and development assignment will not be considered. .

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