Medical Support Specialist - Per Diem/Part-Time (215034-005) - (US-UT-Salt Lake City - 84199)

Minimum Education: High School
Job Type: Full Time
Jobcode: 215034
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Working under supervision of various providers and/or Center Administrator, in an outpatient setting, provides basic and routine assistance with patient care delivery within the medical assistant scope of practice and required certifications in accordance with Concentra policies, practices and procedures and applicable regulations.

MAJOR DUTIES AND RESPONSIBILITIES:

- Welcomes patients
- Prepares patients for health care visit
- Places patient in exam room for provider evaluation.
- Obtains medical history.
- Verifies patient information
- Prepares, assists and accurately completes all forms
- Supports patient care delivery
- Assists providers during examination and treatment
- Takes vital signs and performs all ancillary tests appropriate to skill level, certifications and state regulations
- Performs ancillary testing and tasks as ordered by the Center Medical Director (PFT, EKG, injections, audiograms, blood draws) and as certified.
- Assists in surgery set up and injury care as directed by the treating provider
- Dispenses medications and appliances within scope of practice and as ordered by the treating provider and in accordance with state regulations.
- Applies bandages, dressings and splints as ordered by the treating provider.
- Educates patients

EDUCATION/CREDENTIALS:

High school graduate or GED with training as a medical assistant or military medical specialist with a minimum of 12 months directly applicable work experience and current MA credentials in state employed according to state requirements and applicable regulations.

JOB-RELATED EXPERIENCE:

1 year continuous experience in clinical operations or medical office work post externship

DEMONSTRATED BASIC JOB-RELATED SKILLS/COMPETENCIES:

- Attention to detail
- Customer Service skills
- Problem solving skills
- Basic knowledge of clinical procedures, medical anatomy and physiology.
- Working knowledge of occupational medicine requirements (state specific).
- Documentation skills
- Basic procedural skills such as blood draws, EKG/PFT testing
- Ability to speak clearly and effectively in a variety of settings
- Ability to participate in initial and ongoing training as required.
- Effective communication and interaction with employers, patients, providers and other colleagues. Ability to use tack and diplomacy appropriate to situation.
- Ability to maintain working relationship with all levels of colleagues.
- Excellent customer service skills.

WORKING CONDITIONS:

Fast paced, deadline-oriented clinical office environment.

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