Case Manager - (US-IL-Chicago - 60827)

Minimum Education: None
Job Type: Full Time
Jobcode: N/A
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Responsibilities: Populations served will vary by program but may include: children; adults; families; immigrants; refugees; and individuals with mental illness, HIV/AIDS and/or substance use issues. Individual accountabilities and work volume will be established through the development of annual Success Objectives, within the framework outlined below. Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Education and/or Experience: High school diploma or equivalent and minimum of five years experience in case work, human services or related field, or equivalent combination of education and experience. Language Skills: Fluency in a second language may be required. Ability to read and interpret documents such as operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or employees of organization. Other Qualifications: A valid drivers license may be required. Essential Duties and Responsibilities: Provides advocacy, assessment, and case management services to individuals, families and groups. Conducts outreach and intake as assigned. Counsels and aids individuals and families requiring assistance, including but not limited to problems such as personal and family adjustments, finances, employment, food, clothing, housing, and physical and mental impairments to determine nature and degree of problem. Supervises program participants individually or in groups. Secures information, such as medical, psychological, and social factors contributing to program participant's situation, evaluates these and program participant's capacities, and establishes appropriate service plan. Counsels program participant individually, in family, or in groups regarding plans for meeting needs, and aids program participant to mobilize capabilities and environmental resources to improve social functioning. Helps program participant to modify attitudes and patterns of behavior by increasing understanding of self, personal problems, and program participant's part in creating them. Refers program participants to community resources and other organizations, determines program participant's eligibility for financial assistance, and provides financial assistance and support to program participants in accord with Organizational policies and procedures. Compiles records and prepares statistical reports as required. Reviews service plan and performs follow-up to determine quantity and quality of service provided to program participant and status of the program participants case. Participates as assigned in the implementation of counseling, education or activity groups. Completes accurately and in a timely manner all necessary forms, case records and statistical reports. Submits such documentation to the supervisor/manager within the designated time lines. Participates and contributes actively in regular supervisory and team/unit meeting, in house training sessions, conferences, seminars and independent study. .

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