Customer Service Representative - (US-AL-Birmingham - 35299)

Minimum Education: None
Job Type: Full Time
Jobcode: N/A
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Responsibilities: Answers Customer Service line (1-800-4-SCANDI), incoming calls transferred from the switchboard, Customer Service voice mail and e-mail. Provides customers with information on how to purchase Axcan products locally, via mail order, or via the Internet. Provides answers and information in response to customer requests. Provides support to field sales team and telephone representation of open territories. Maintains approximate count of products sold through the Customer Service line. Maintains a record of daily charge orders and daily audit reports, providing copies to the Accounting Department. Coordinates and administers internet buying programs. .

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