Field Service Representative - (US-GA-Atlanta - 39901)

Minimum Education: None
Job Type: Full Time
Jobcode: N/A
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Responsibilities: Primary Duties Engage in field and warehouse activities such as bed decontamination and product cleaning. Assist with equipment transfers to other service centers. Assist in maintaining an accurate on site inventory. Follow Standard Operating Procedures (SOPs) and comply with the standards for Continuous Improvement. Delivers and removes products as well as completes functional checks. Coordinate parts ordering/shipping. Conducts technical in-service to customers. Uses test equipment for products assigned. Uses manufacturers service manuals and documentation to provide initial troubleshooting and/or minor repairs. Trained and able to perform minor repairs on products. These include (Pre-Installation and Preventive Maintenance, Routine Maintenance (RMs), component replacement and minor cosmetic repairs. Dedicated to providing excellent customer service. Develops and maintains good relationships with various levels of internal and external customers. Use of the hand-held device for tracking completed and assigned work. Maintains a clean and safe work environment including 5S activities. Safety training, meeting and medical testing requirements are kept up-to-date. Operates safely and within guidelines or regulations. Demonstrates a pro-active approach towards safety, health, and quality in compliance with all company, governmental and customer regulations. Collaborates and communicates effectively with sales, co-workers, other departments and customers. Exhibits excellent time management skills. Meets project deadlines (i.e. upgrades, mods). Participates in the on-call rotation to provide 24/7 coverage. Ability to learn and comply with standard work processes/procedures as established by the Company. Excellent verbal and written communication skills. Requirements: When duties require must have a valid driver's license and driving record that meets Company standards. 18 Years or Older (Can not operate vehicles that exceed 10,000 lbs. if under Age 21) Willingness to travel for periods up to one week. Previous mechanical/hands-on experience preferred Previous driving/delivery experience is preferred Perform all Essential Job Functions Able to perform Basic Administrative Tasks Able to lift up to 50 lbs.Requirements: igh school diploma or GED required. Two year Associate Technical Degree preferred. Experience with medical devices, FDA regulated products preferred. Ability to use computer to perform assignments including proficient use of required software programs including MS Word, MS Excel. .

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