Travel Coordinator - (US-VA-Arlington - 22246)

Minimum Education: None
Job Type: Full Time
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Responsibilities and Requirements: Ensure high level of quality customer service Ensure ongoing travel program is in alignment with corporate Travel & Expense policy and travel programs are properly executed within guidelines Develops and improves policy, procedures, objectives Provide one-on-one user support with online booking tool Assist with managing travel related supplier programs Enroll new users Assist with system issues Reply to all correspondence within 24 hours Work with Accounts Payable to resolve traveler inquiries and billing issues Maintain good relationships with vendors and internal clients keeping them apprised of travel trends and updates Coordinate work flow to achieve a high level of customer satisfaction Resolve daily travel department issues affecting operations and service Stays fully informed on all airline rules and regulations Will understand, interpret and implement GSA, DoD and State Department travel guidelines Works effectively with and encourage others to work effectively with people who have diverse backgrounds, skills and attitudes Works independently, developing action plans and implementing goals and objectives Provides quarterly updates Travel Intranet page Provides quarterly correspondence for all employees via Department News email Knowledge - Skills - and AbilitiesHigh School Diploma or GED equivalent and a minimum of 2 years directly related work experience required.Additional Requirements: Ability to successfully complete the Stanley Background Investigation to include; 50 State Criminal, Education and Employment; Additionally, your ability to successfully complete a Credit and/or Driving Records Checks may be conducted if required by the contract for continued employment. Previous MS Office experience Excellent customer service skills Ability to speak well and articulate information Excellent problem solving skills Able to work independently Attention to detail skills.

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