Airport Location Manager - (US-PA-Allentown - 18195)

Minimum Education: None
Job Type: Full Time
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Responsibilities : If you are searching for new challenges and rewards, Hertz offers exciting career opportunities to get you to the next level.As a Hertz Airport Location Manager for both the Lehigh Valley-PA airport and the Avoca, PA airport, you have responsibility for one or more distinct areas of operation. A Location Manager oversees all of the personnel and operational functions of an airport location. You are responsible for managing a unionized workforce, delivering quality customer service, scheduling adequate staff coverage, handling customer issues and requests, reviewing competitive situations and training new personnel.In addition, you are responsible for the rental fleet at your location and the staff that maintains it. You need to be aware of daily and hourly reservation counts, car and model availability, preventive maintenance schedules, etc.In your position as a Location Manager, you will move between these key areas of responsibility, learning the functions of each, and in that way gain a working, on-site knowledge of the business that can help you move to higher management career growth.

Requirements :Bachelor's degree required, focus in a business-related field preferred.Professional Experience:Customer Service, Management, and Sales experience preferred.A background managing a unionized workforce is helpfulExperience in car rental, hospitality, or tourism a plus.Familiarity with Lean/Six Sigma/Toyota Management techniques is an advantage.Skills:Professionally direct employees including: training, setting expectations, follow up and corrective action .Excellent communications skills with the ability to engage in verbal interactions with customers.Strong sales skills.Strong problem-solving and decision making skills.Ability to project professional appearance.Must have basic computer skills and knowledge of Microsoft Office programs.Proficiency in English.Must have a valid driver's license.

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