Pbx Operator / Hospitality Services - (US-FL-Orlando - 32899)

Minimum Education: None
Job Type: Full Time
Jobcode: N/A
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Requirements: Must be able to speak, read, write and understand the primary language used in the workplace (English). Requires good communication skills, both verbal and written. Must possess basic computational ability.   Good telephone etiquette. Good listening skills. Must be creative and willing to demonstrate a high level of problem resolution skills. ','!! Sheraton Vistana Resort is looking for a highly motivated, customer service-oriented individual to work in a high-call volume, front-office setting.  Record all guest request and deficiencies and dispatch/communicate with all appropriate attendants and other hotel associates.  Follow-up with guests to ensure total customer satisfaction. Respond to all guests inquires and requests as it relates to all Front Desk processes by using the hotel property management system, service recovery module, and be able to demonstrate problem resolution skills.   .

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