Support Person - (US-NY-TONAWANDA - 14223)

Compensation: $20.00 - $25.00 / Hour
Minimum Education: High School
Job Type: Full Time
Jobcode: AJA5
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Provide IT Infrastructure support to plant employees and resources. Gather client and problem information, troubleshoot and resolve when possible, or escalate quickly and accurately when appropriate. .

Responsibilities:
Provide operational support and maximum uptime for plant related WINTEL client Desktops, Laptops, Process PC's, NetPC's, and Servers (WTS, SQL, File/Print) including associated OS(NT, W2K, XP, VISTA) and software, Laserjet and Label (Zebra, Datamax, Other) printers, tethered network Switches, Routers, Firewalls, Phone systems and untethered Wireless access points and Intermec, Symbol, LXE RF devices.
Gather/Capture client and problem information
Make use of technical skills, knowledge database and other ITRC resources to resolve problems and escalate problems appropriately
Assist in the creation/maintenance of documentation.

TCP/IP
Wireless
Microsoft Excel
FastEthernet
Education and Training
Documentation
Microsoft PowerPoint
Planning & Organizing
Microsoft Visio
Internet
Oral Communication
Analytical skills
Desktop Technician
Microsoft Word
Microsoft Active Directory
Written Communications

Please quote your best rate and email a resume in Word that makes it obvious how you match the specification

Email resume in Word to TheBigGameHunter@cisny.com. Please include the job code for the position with your resume.

NO RELOCATION. NO VISA TRANSFERS. NO OVERSEAS RESUMES. NO 3RD PARTIES.

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