Youth Services Counselor Technician - (US-NC-Raleigh - 27699)

Minimum Education: None
Job Type: Full Time
Jobcode: N/A
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Responsibilities: Drives the implementation of company programs by developing action plans and directly motivating and instructing the store team to implement them to meet operational and organizational objectives. Manages with integrity, honesty and knowledge that promote the culture, values and mission of Starbucks. Plans, identifies, communicates, and delegates appropriate responsibilities and practices to store partners to ensure smooth flow of operations. Provides coaching and direction to the store team to take action and to achieve operational goals. Constantly reviews store environment and key business indicators to identify problems, concerns, and opportunities for improvement to provide coaching and direction to the store team to achieve operational goals. Planning and Execution - Developing strategic and operational plans for the work group, managing execution, and measuring results: Monitors and manages store staffing levels to ensure partner development and talent acquisition to achieve and maintain store operational requirements. Utilizes existing tools to identify and prioritize communications and regularly uses discretion to filter communications to the store team. Communicates clearly, concisely and accurately in order to ensure effective store operations. Business Requirements - Providing functional expertise and executing functional responsibilities: Ensures adherence to applicable wage and hour laws for nonexempt partners and minors. Solicits customer feedback to understand customer needs and the needs of the local community. Uses all operational tools to plan for and achieve operational excellence in the store. Tools include Automated Labor Scheduling, Monthly Status Report, Quarterly Business Review, cash management and inventory management. Uses discretion in accessing external resources to support store operations and to execute district and regional initiatives. Resources include Partner Resources, Marketing, Partner & Asset Protection, Food & Beverage, Coffee, and Retail Implementation departments. .

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