Collector - (US-PA-Lancaster - 17699)

Minimum Education: None
Job Type: Full Time
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Responsibilities : To follow-up and collect on insurance accounts in a timely manner.I. Demonstrates professionalism and knowledge in handling patient accounts.1. Demonstrates tact and discretion in handling all inquiries and account settlement discussions from multi-payors.1.1 Demonstrates understanding of hospital billing and collection policies.1.2 Readily and accurately explains policies to patients or third party payors.1.3 Shows proficiency in applying proper investigation/analysis techniques in determining account resolution by researching accounts completely.1.4 Understands insurance contracts and uses this knowledge in the communications with insurance companies to ensure proper payments.II. Conducts follow-up activity of patient accounts through weekly follow-up lists.2. Reviews the Claims Aging Report to ensure timely follow up on all claims.2.1 Documents all account follow-up thoroughly, including person contacted, expected payment amount, check number, and the date the check is to be submitted.2.2 Uses review dates to facilitate further collection activities and proper follow up.2.3 Readily identifies accounts that cannot be collected through normal billing methods and refers them to the BOM/ABOM for additional assistance.2.4 Works closely with the Managed Care Coordinator in order to develop a strong understanding of all contracts and payors.III. Works a variety of reports to ensure reductions in Bad Debt, Accounts Receivables, and Unbilled Days.3. Conducts daily review of the Unbilled Report to address all accounts in a Limbo status.t

Requirements :High School Diploma or equivalent required.Training/Experience: Six to twelve months of previous collector experience required. One to two years of previous collector experience preferred.Operation of Equipment: PC; Adding Machine; Fax Machine; Photo Copier; Multi-Phone Lines; Internet; Microsoft OfficeCompany Overview is owned by Health Management Associates. owns and operates 56 Hospitals in 15 states with almost 8,000 licensed beds.This facility, the former St. Joseph Hospital, was originally built in 1883 by the Sisters of St. Frances of Philadelphia. The Sisters came to Lancaster with $2.50 and two apples. Thus the beginning of the spiritual journey of healthcare in Lancaster.In July of 2000, the facility was acquired by HMA and the name changed to . They immediately set out to upgrade the facility including the physical structure as well as the equipment.

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