Cruise Sales Consultant - (US-FL-Miami - 33299)

Minimum Education: None
Job Type: Full Time
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Responsibilities and Requirements : Description:Location:Blue Lagoon Office Park, Miami, FL Hours:VariedOnly candidates in the Southeast Florida area will be considered.Responsible for assisting travel agents, Preferred Accounts and direct clients with all aspects related to cruise bookings for Seabourn Cruise Line, including, but not limited to, Air & Land arrangements, product information, sales promotions, and related Seabourn reservations service delivery requirements, while providing telephone cruise consultative services in a responsible, proactive, flexible, and empowered telephone call center environment. The successful candidate will also offer additional services, products and options in order to increase revenue, and assist with adhoc projects as needed. You must be highly motivated, detail-oriented, adaptable to change, willing and able to multi-task, perform well under pressure and work efficiently in a fast-paced, dynamic environment. The team player must also possess strong organizational and interpersonal skills, and be committed to customer satisfaction, product ad service quality, responsive to client needs, and willing to find positive solutions to customer requests on a daily basis. A minimum of one year's customer service experience, preferably in a call center environment, and a professional demeanor are required. The PC literate individual must have strong typing and excellent English written/verbal communication skills. You must also be able to work a flexible schedule, including weekends and holidays; knowledge of other languages is a plus. High school diploma or equivalent work experience is also required.

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