Tech Writer I - (US-GA-Duluth - 30099)

Minimum Education: None
Job Type: Full Time
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Responsibilities and Requirements :   Specialty Property: Specialty Property businesses are leading providers of creditor-placed homeowners insurance, direct-marketed products, collateral protection programs and related outsourcing services. They develop, underwrite, market and administer specialty property and personal lines of insurance through collaborative relationships with leading home mortgage companies, financial institutions, manufactured home builders and dealers, auto finance companies, property management companies and managing general agents.  Specialty Property serves clients and their customers in all 50 states and the District of Columbia. specialtyproperty  Specialty Property is part of , a premier provider of specialized insurance products and related services in North America and selected international markets. , a Fortune 500 company and part of the S&P 500, is traded on the New York Stock Exchange under the symbol AIZ. has over $23 billion in assets and $8 billion in annual revenue.  As a technical writer within our fast-paced, high production, Specialty Property operations area, you will be responsible for developing new and maintaining existing content and documentation. Key responsibilitiesCreate well-structured, concise guidelines from information gathered via subject matter expertsCreate grids, tables, charts, job aids, training materials, and policy/procedure manualsCreate policy/procedure memos and other related, required correspondenceUtilize writing/editing skills as required for drafting content as well as for online HTML formattingWhile working with subject matter experts, internal and external clients and various levels of management, you will gain an understanding of workflows, processes, and procedures.Conduct needs assessment with clients to learn, understand, and edit workflow, processes and procedures 

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