Concierge - (US-TX-Dallas - 75398)

Minimum Education: None
Job Type: Full Time
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Responsibilities : The Concierge maintains company customer service standards within the community. Completes various administrative functions associated with residents needs, leasing and resident activities by providing high quality resident customer service.:Knowledge of organizational policies and procedures. Ability to apply policies and procedures to solve everyday issues.Proven professional verbal and written communications skills with an outgoing personality. Ability to create, compose, and edit written materials. Ability to work in conjunction with residents, prospective residents, vendors, contractors, Company managers, and associates. Polished interpersonal skills.

Requirements :Knowledge of principles and methods for showing, and promoting property. Ability to effectively present information to prospective or current residents. Demonstrated knowledge of demographics surrounding assigned property. Must be self-motivated and positive team member with effective communication and client relations skills.Knowledge of basic accounting/bookkeeping practices; office practices and procedures; filing and maintenance of fiscal records. Ability to exercise initiative, problem-solving and decision-making skills. Ability to establish priorities and coordinate work activities. Possesses professional, friendly telephone and greeting skills. Demonstrated experience in providing customer service.Must be skilled in word processing, drafting correspondence and memoranda. Knowledge of basic office practices and procedures; filing and maintenance of fiscal records.Prerequisite List:High School Diploma or its equivalent. of four years experience as a concierge or with related customer service.Preference of experience in hotel properties, rental operations, or related upscale service business.

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