Program Technician - (US-CA-Rancho Cucamonga - 91739)

Minimum Education: None
Job Type: Full Time
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Responsibilities and Requirements : As a departmental liaison on Case Records related issues, the CRT position is involved in detailed, sensitive, and extensive interaction. The CRT plays a key role in intake, transfer, parole, and discharge processes and meeting statutory requirements. Pull, retrieve, access, and track parolee/discharged offender Central Files (C-File). Maintain accountability for the C-Files through a manual or automated tracking system and maintain the C-File standardized filing system within the File Room. Maintain integrity and uniformity of Central Files. Follow C-File security and confidentiality procedures and policies.Recognize, sort, and file a multitude of documents according to Departmental policy and timeframes. This includes identifying documents that need action prior to placement in the C-File, proper placement of documents in their appropriate C-File section and order within that section, and knowledge of which documents do not belong in the C-File.Identify, evaluate, interpret, type, copy, track, distribute, or prepare a multitude of documents, actions, and/or dispositions including but not limited to departmental forms & reports; legal documents from courts or law enforcement; other state, federal, or local agency documents and forms. Based on these documents, forms, or reports initiate or take appropriate action.Access, evaluate, enter, update, retrieve, and maintain accurate data and create or print reports for various Case Records processes utilizing the Offender Based Information System, Case Records Automated File Tracking System, Revocation Scheduling Tracking System, California Law Enforcement Telecommunications System, and other in-house systems.Coordinate and interact in person, and/or via telephone, facsimile, or written communication with a multitude of people, including but not limited to: staff at all levels of the institution including contracted staff, as well as state and local law enforcement agencies, inmate family members, courts, attorneys, Attorney s Office, U.S. Immigration and Customs Enforcement, Department of Corrections and Rehabilitation. Limited Term may Become Permanent. Appointment is subject to all State and Department Hiring Freeze Restrictions.

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