Technical Account Manager II - (US-UT-Orem - 84097)

Minimum Education: None
Job Type: Full Time
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Responsibilities : Verio is offering a compelling and rewarding career opportunity for a highly talented, motivated and energetic Technical Account Manager II to support OEM hosting customers throughout the entire customer lifecycle. The selected candidate will be responsible for the detailed tracking and day-to-day technical management of OEM hosting customers with ultimate accountability for client satisfaction. The Technical Account Manager II must display a rigorous work ethic and thrive in a dynamic environment. The TAM II will be required to be flexible with their work schedule to support customer requirements.

Requirements : 3-5 years of technical account/project management, preferably within hosting environmentHigh level understanding of Hosting platform and technologyAble to develop statements of work, schedules, and manage customer expectationsFormal training and/or experience in project management experience preferred. Must be proficient in MS project.Good knowledge of networks, including TCP/IP (v4,v6), WAN/LAN topologies and protocolsKnowledge of Windows/Unix System administration preferredAbility to build and give presentationsProficiency of Language tags/ BrandingDetailed understanding of IP ProtocolsProficient knowledge in internal systems and processesAbility to provide consultative discussionsExcellent verbal and written communication skillsExcellent problem solving skillsKnowledge of Solaris, Linux, and Windows Operating SystemsAbility to read and interpret complex diagrams and specification requirementsAbility to bridge technology and business goals to provide productive solutionsTroubleshoot issuesGenerate reports and issue trackingCapacity PlanningIf you are a current employee, you must apply via the company intranet. Thank you.Email this job to a friend!Your Name:Your friend's email address:Powered by HRsmartApplicant Tracking SoftwareVerio is an Equal Opportunity Employer, and does not discriminate on the basis of race, color, religion, sex, sexual orientation or national origin.

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