Front Office Manager - (US-NY-New York - 10292)

Minimum Education: None
Job Type: Full Time
Jobcode: N/A
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Responsibilities: Responsible for short and long term planning and the management of the hotel's Front Office operations Develop and recommend the budget, labor cost plans and objectives and manages within those approved plans Maintain guest room inventory Coach and counsel employees to reflect Hyatt Service Standards and Procedures Perform all tasks of a Front Office Staff as needed to facilitate service Ensure all operations and cash handling are done per policies and procedures Maintain excellent communication with the housekeeping department Maintain information on prices, rates, specials, packages, programs, etc, while ensuring all staff are trained in all areas Analyze, investigate, and resolve guest complaints..

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