Systems Support Technician - (US-CA-Anaheim - 92899)

Minimum Education: None
Job Type: Full Time
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Responsibilities : Provide telephone and email support for the System Project Engineers.Perform operating system, database, and product installation in-house as required by project.Provide technical input to software development, based upon feedback from field product performance.Assist with the creation of content and production of product technical specifications, product manuals, product brochures, data sheets, training material, training presentations, and internet web page materials.Perform software testing for new and existing software releases.Assist in the replication and analysis of reported software problems.Investigate new technologies that may lead to future product generations.The System Project Technician does not require travel.

Requirements :A high school diploma and valid driver license are required along with proof of legal US residency.A 2-year technical degree or evidence of equivalent relevant technical experience.Excellent communications skills, written and verbal.Computer literate with common applications such as: MS-Word, Excel, Power-Point, Outlook.Ability to manage responsibilities independently and distributed in a team environment.Ability to independently troubleshoot and seek workaround solutions to unanticipated technical problemsExperience with Microsoft operating systems at both a Server and PC level. Successful candidate will be required to install and support current versions of MS Server OS.Experience working with MS-SQL or Oracle databases. Successful candidate will be required to install and support current versions of MS SQL Server.Prior experience in providing technical support.Good public speaking and oral presentation skills.Ability to write with clarity and accuracy.

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