Customer Contact Center Representative - (US-IA-Des Moines - 50981)

Minimum Education: None
Job Type: Full Time
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Responsibilities and Requirements : One of the largest diversified financial services organizations in the world with operations in more than 50 countries and 112,000 employees. We're a leading provider of financial products and services for individuals and businesses, including life insurance, annuities, mutual funds, retirement plans and employee benefits. ING recognizes the critical role our employees play in our success as a company...we understand the link between customer satisfaction and employee satisfaction. As a result, we're building a different work experience for our employees, an experience that appeals to what they value most in a work relationship.What are the job responsibilities.Primary job responsibilities include providing customer service support to ING customers and producers via inbound toll free lines. Expectations include an ability to build rapport and develop relationships with internal and external partners, strong problem resolution skills and an ability to explain complex product features and annuity / retirement plan concepts.

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