Senior Teller - (US-NY-New York - 10292)

Minimum Education: None
Job Type: Full Time
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Responsibilities : Description:Professional Senior Tellers are responsible for the processing of transactions accurately and efficiently in a fast paced environment. Your duties will include, but are not limited to the following:Provide guidance by assisting other tellers by using in-depth product and policy. Knowledge to handle more complex transactions and issues.Must have ability to work within established policies, procedures and guidelines.Identify customer needs and refer financial products and services.Consistently seek to delight our customers and deliver exceptional customer service with a positive attitude.Build customer loyalty; establish customer relationships through courtesy and friendliness, including addressing each customer by name.Contribute to a positive team environment in the banking center through teamwork, team spirit and coaching.May be required to work Saturdays and or extended hours as needed.

Requirements :A one year cash handling experience. of one year customer service experience.Previous banking/financial services/teller experience.Extensive experience in assisting customers with inquires and/or problem resolution.Ability to work effectively as a team member.Strong oral and written communication skills.Careful attention to detail and time management.Identifying opportunities to enhance customer financial needs, goals and objectives.Desired AssetsSuccessful cross-selling experience.

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