Assistant Service Manager - (US-GA-Warner Robins - 31099)

Minimum Education: None
Job Type: Full Time
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Responsibilities : We are Babcock & Brown ResidentialAs a leading owner and operator of middle market apartments in the southern United States, providing quality, value and exceptional service to our residents ensures that our company will continue to enjoy growth and success. Each team member plays a vital role in that continued success. If you are looking for a rewarding career in the property management industry, please read more about the exciting opportunities and challenges Babcock & Brown has to offer!Summary:The Assistant Service Manager assists with the management of the maintenance processes of the property, including corrective, preventative, routine, emergency, and cosmetic maintenance as well as the make-ready process in a manner consistent with the property’s operational objectives.Primary Duties: Diagnose and perform routine preventative maintenance in accordance with the Company’s Preventative Maintenance Policy. Ensure that all make-ready repairs and services are completed correctly and on schedule. Respond to client complaints or concerns graciously and in a positive manner. Be attentive to the Company’s goals of client satisfaction and retention and communicate with clients in a manner that supports this goal. The Assistant Service Manager is expected to take an active, hands-on approach to the completion of duties as well as to facilitate the development and performance of others.

Requirements : 2 or more years of maintenance, construction or related experience — multi-family experience preferred Top notch customer service skills High School Diploma or equivalent, Trade School Preferred HVAC certification Rotating after-hours on-call availability, rotating weekends computer skills, typing and writing ability for correspondence, ordering supplies, etc. Valid driver’s licenseWe offer an environment that encourages education and advancement. We also provide one of the most comprehensive total reward packages in the apartment industry including competitive bonus plans, comprehensive medical, dental, life and 401(k).Babcock & Brown Residential is an Equal Opportunity Employer

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