Inbound Customer Marketing Sales Associate - (US-ME-Brunswick - 04011)

Minimum Education: None
Job Type: Full Time
Email this job to yourself or to a friend | Job Match Test | Resume Guide

Responsibilities : DescriptionAs a Customer Marketing Advisor, you would be responsible for managing incoming calls from our credit card customers and developing a rapport with them to deepen our existing relationship. You would be responsible for optimizing sales opportunities on each call, for example, soliciting balance transfers from competitors, soliciting cash deposits into checking accounts and offering additional credit card products and services.Associates utilize negotiation and decision-making skills to determine the most appropriate solicitation for each customer, minimizing fraud, while maintaining customer satisfaction. Successful candidates are goal-oriented, flexible and possess strong decision-making skills. Additionally, successful candidates have the ability to navigate several computer applications and the judgment to deviate from standard screens, scripts and procedures when appropriate. Extensive training on products, services and computer applications is provided.

Requirements : Excellent oral and written communication skillsAbility to work effectively in a multi-task, high-volume environmentSelf-motivated and results-orientedExcellent organizational skillsProblem solving skillsDesired skillsExperience with telephone sales techniques specifically with cross sellingPrevious call center experience.

For more information of this job and to Apply Online, please visit us at http://www.employmentcrossing.com/lcjsjobdetail.php?akey=de96cc22e6a0d7b2da2e2fcd740d19ca

For more information please visit us at http://www.employmentcrossing.com