Document Support Specialist - (US-TX-Irving - 75063)

Minimum Education: None
Job Type: Full Time
Jobcode: N/A
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Responsibilities: Prepare documents for scanning by removing paper clips, staples, plastics, open all folded pages, repair torn pages, and insert separator sheets when required for multiple lines of businesses. Select appropriate batch class, feed paper in the scanners, verify images are clear and documents separated by account for multiple lines of business. Trouble shoot minor mechanical errors, replace consumable parts, and clean equipment. Index the image to the appropriate account number and document type for multiple lines of business. Accurately complete daily productivity and tracking logs/databases. Perform additional duties and special projects as assigned. Research and resolve issues as they arise to maintain Service Levels. Maintain document inventory and complete productivity logs. Special Projects and train co-workers as needed. The information listed within this description is intended to indicate the general nature and level of work. It is not designed to contain or be interpreted as a comprehensive account of all the responsibilities, and / or minimum qualifications required of an employee assigned to this position. No relocation assistance is available. Hiring Manager: Keith Hendrix Grade Level: C03 Receive paper/plastics in various forms; open, identify, sort by document type and systematically track for multiple lines of business. Separate checks from general mail; update required logs and route to the appropriate department. Prepare documents for scanning by removing paper clips, staples, plastics, open all folded pages, repair torn pages, and insert separator sheets when required for multiple lines of businesses. Select appropriate batch class, feed paper in the scanners, verify images are clear and documents separated by account for multiple lines of business. Trouble shoot minor mechanical errors, replace consumable parts, and clean equipment. Index the image to the appropriate account number and document type for multiple lines of business. Accurately complete daily productivity and tracking logs/databases. Perform additional duties and special projects as assigned. Research and resolve issues as they arise to maintain Service Levels. Maintain document inventory and complete productivity logs. Special Projects and train co-workers as needed. .

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