Hr Operations Coordinator Iv - (US-NJ-Cherry Hill - 08034)

Minimum Education: None
Job Type: Full Time
Jobcode: N/A
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Responsibilities: Provides customer service support to employees in virtual environment. Reviews and assigns requisitions, works with hiring managers to determine internal sourcing, screens high-volume internal candidates, and builds candidate pipeline. Consults with managers on Human Resource (HR) and recruiting processes, communicates front-end process capabilities to managers, and proposes solutions to HR needs. Identifies areas for process improvements and provides process solutions for nonstandard, sub-process activities. Specializes in the support processes and engages in the beginning-to-end support process within a sub-region or function. Updates employee indicative data (i.e. new hires, requisitions, terminations, leave status, etc.); extracts reports when requested. Updates Standard Operating Procedures (SOPs). Oversees quality management of employee data in information databases; ensures that data is current and complete. Provides guidance on recruitment plans. May provide support process guidance to lower-level employees. Provides customer service support to employees in virtual environment. Reviews and assigns requisitions, works with hiring managers to determine internal sourcing, screens high-volume internal candidates, and builds candidate pipeline. Consults with managers on Human Resource (HR) and recruiting processes, communicates front-end process capabilities to managers, and proposes solutions to HR needs. Identifies areas for process improvements and provides process solutions for nonstandard, sub-process activities. Specializes in the support processes and engages in the beginning-to-end support process within a sub-region or function. Updates employee indicative data (i.e. new hires, requisitions, terminations, leave status, etc.); extracts reports when requested. Updates Standard Operating Procedures (SOPs). Oversees quality management of employee data in information databases; ensures that data is current and complete. Provides guidance on recruitment plans. May provide support process guidance to lower-level employees. Position Prerequisites:Under direct supervision, these individuals will have call and case work responsibilities related to a health and welfare for 6 -8 hours per day. Responsibilities may also include: reviewing proof documentation, updating participant records in the system; maintaining records/files; and researching and responding to inquires from management and other personnel. Required Skills & Abilities: Prior Health & Welfare Benefits Experience preferred (Other Customer Service and Human Resources background will be considered) Prior work experience in a customer- service focused environment Excellent oral and written communication skills Organizational and time management skills with the ability to handle multiple tasks simultaneously Ability to remain poised, patient, empathetic, tactful and composed while talking with plan participants Strong computer skills to include Windows, Microsoft Office and Internet Explorer Experience with Microsoft applications, primarily Excel, Outlook, and Word Strong Customer Service Skills Excellent Problem Solving Skills Excellent Business Acumen Ability to multi-task, prioritize and manage time effectively Detail OrientedCapabilities: Customer Interaction - InboundIndustry: Industry Independent Position Position Prerequisites:Under direct supervision, these individuals will have call and case work responsibilities related to a health and welfare for 6 -8 hours per day. Responsibilities may also include: reviewing proof documentation, updating participant records in the system; maintaining records/files; and researching and responding to inquires from management and other personnel. Required Skills & Abilities: Prior Health & Welfare Benefits Experience preferred (Other Customer Service and Human Resources background will be considered) Prior work experience in a customer- service focused environment Excellent oral and written communication skills..

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