Volunteer Coordinator - (US-MA-Boston - 02298)

Minimum Education: None
Job Type: Full Time
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Responsibilities and Requirements : Caritas Good Samaritan Medical Center Brockton - Department: Volunteer Services - Part-time 20 Hours; 4p-8p; Sunday-Thursday - Evenings and weekends - Associate's degree required - Experience is requiredGeneral Summary:Reporting to the Director of Volunteers, the Volunteer Coordinator assists the Director in the daily operations of the department. Provides training, supervision, and scheduling of all Information Desk Volunteers including Messenger/Escorts. Acts as a model for Customer Service. Provides a presence at the Information Desk in the absence of volunteers and is the contact person when questions are raised. Monitors the Guest Services line for special requests and follow through. Coordinates/monitors quality improvement measures at the Information Desk. Monitors the acquisition anddistribution of newspapers. Coordinates Senior Suppers. Serves as a liaison in the community in recruiting competent volunteers, particularly for the Information Desk.Assists with annual, mandated, safety reviews of all volunteers. Assists with development and training of volunteer programs. Assists with the supervision of the Junior Volunteer program.Supervisory The Volunteer Coordinator is responsible for all volunteer activity at the Information Desk, 7 days a week, from 7 a.m. until 8 p.m. for supervision of Gift Shop personnel in the absence of the Director or Gift Shop Manager.Volunteer Coordinator will also be responsible for supervision of Junior Volunteers when they are present.

Requirements :Two to four years of directly related work experience required. Knowledge and Abilities for this position are proficiency in Microsoft Word, Excel, and PowerPoint. Candidates who apply for this position need to have Excellent Customer Service and attitude, the ability to organize and, when necessary, maintain organization details. With the ability to answer questions clearly, and provide basic information careful attention to detail, and to have a basic knowledge of typing, filing,and office organization.

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