Communications Technician, Baltimore, MD - (US-MD-Baltimore - 21298)

Minimum Education: High School
Jobcode: 55119770_308450816
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Eastern

Technical Operations

Preferred Qualifications: Basic wiring experience. Ability to read

general system layouts from blueprints. Knowledge of cable television

products and services. Knowledge of basic mathematics. Ability to

communicate with customers in a clear and straight forward manner.

Ability to work independently. Ability to prioritize and organize

effectively. Ability to apply common sense, theory and experience to

decision-making; able to recognize similarities between past and

present situations; able to identify key issues or use inductive

reasoning in complex situations. Able to communicate courteously and

pro-actively; able to learn customers' short term and long term needs;

see issues from customers' position, and recommend products or

service; able to promote customer focus in employees and develop

partnerships with customers. Able to persist and finish projects

despite obstacles, or redirect when necessary; able to follow

instructions or take action and address opportunities with little

supervision; able to take extra steps to prevent mistakes or create

opportunities. Able to use active listening skills or attend to

non-verbal cues to better understand others' perspectives, behaviors

or motivations; able to empathize with others' needs and respond

sensitively; able to use good judgment when responding and respond to

objections successfully. Punctual, regular, and consistent attendance."



Required Skills:
Valid drivers license and satisfactory driving record #High school
diploma or equivalent Work Environment/Physical Activities: #Climb
poles, and ladders 18 to 20 feet above ground, as determined by the
system's requirements #Lift and carry loads of 70 lbs. or more #Work in
crawl spaces or attics #Work while standing 50 - 70% of the time #Drive
company vehicle in a safe and responsible manner #Work and travel in
inclement weather #Must be available to work overtime including
weekends, evenings and holidays #Ability to manipulate objects such as
pens, keyboard and mouse Comcast is an Equal Employment
Opportunity/Affirmative Action/Drug-free workplace employer."

Comcast is not accepting unsolicited assistance from search firms for this employment opportunity. All resumes submitted by search firms to any employee at Comcast via-email, the Internet or in any form and/or method without a valid written Statement of Work in place for this position from Comcast HR/Recruitment will be deemed the sole property of Comcast. No fee will be paid in the event the candidate is hired by Comcast as a result of the referral or through other means.

Comcast is an EEO/AA/ Drug Free Workplace