Technical Support Representative Ii - (US-TX-San Antonio - 78299)

Minimum Education: None
Job Type: Full Time
Email this job to yourself or to a friend | Job Match Test | Resume Guide

Responsibilities and Requirements : A job with as a Technical Support Representative II can provide you with exactly that!  Don't miss this opportunity to join the company recognized by Fortune magazine as theWorld's Most Admired Telecommunications Company and named as one of the 2008 Top 50 Companies for Diversity by Diversity Take advantage of our paid training and wide range of career possibilities. offers a competitive salary and benefits that include medical, dental, paid vacation, and more! Our Technical Support Representatives work with customers to troubleshoot high speed and dial-up Internet services. What you'll do as an Technical Support Representative:Conduct analysis and troubleshooting via telephone for customers with DSL and Dial-up Internet servicesWork with outside vendors and affiliated groups to troubleshoot and restore customer Internet servicesIn addition to verbal communication skills, our Technical Support Representatives must have:Knowledge of Internet and email protocolsPC troubleshooting skillsCustomer Service SkillsQualification on pre-employment screening  Internet Services Tier II Selection Test (IST II)Customer Service Assessment (CSA) Core/Service Test Study Guides can be found at att.jobs/tips   In addition to STRONG verbal communication skills, our Technical Support Representatives must have:Knowledge of Internet and email protocolsPC troubleshooting skillsCustomer Service SkillsQualification on pre-employment screening  Internet Services Tier II Selection Test (IST II)      Customer Service Assessment (CSA) Core/Service.

For more information of this job and to Apply Online, please visit us at http://www.employmentcrossing.com/lcjsjobdetail.php?akey=8a54c3a65ab06f2a39816b00e999d43f

For more information please visit us at http://www.employmentcrossing.com