Telecommunications Order Management System - (US-FL-Riverview - 33569)

Minimum Education: None
Job Type: Full Time
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Responsibilities : Overview:The Order Management System Analyst will work with the customers Subject Matter Experts and management team to define both business and system requirements for successful deployment of the OMSe solution. This individual must have a strong business operations and technical background, be a highly motivated self-starter, customer-focused, able to work quickly and effectively under minimal supervision with outstanding critical-thinking and problem-solving skills in order to meet predetermined OMSe implementation timelines. This position will report to the Software Development Manager Middleware and SOA.J

Requirements : Gathering, User Acceptance Tests, System Installation, New Configurations, Maintenance and Support.·Identify and assess business and system requirements by facilitating meetings and interviews with key process owners in a timely manner.·Document business and system requirements including current and ideal state process flows using a Matrix, Use Cases and other written mediums. The documents will serve as a roadmap and set of instructions for the software development team to produce accurate, responsive and reliable solutions.·Understand process details and communicate business requirements/priorities to both the customer and internal stakeholders·Analyze and communicate the impact of the proposed solution across the business·Collect data/information to support decision making for management·Recommend business priorities and advise on options and risks·Contribute a business or process perspective prior to and during system implementation·Create test cases that clearly map to the business requirements·Proactively support knowledge sharing to internal team members.

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