Sales Application Engineer - (US-CA-Livermore - 94551)

Minimum Education: None
Job Type: Full Time
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Responsibilities : Provides technical support to customers, prospects, representatives and distributors. Assists prospects, representatives and distributors in selecting and or designing the best performance/price match of Xantrex product for their application. Maintains the string sizing tool for dealers and distributors. Responds to technical problems for major accounts related to sales of our products. Acts as a liaison between customers and Xantrex Engineering in solving problems that require expertise at a higher technical level. Maintains awareness of competitive products, comparisons to Xantrex vs. features, benefits, pricing, strengths and weaknesses. Collaborates with Product Management, providing input for product improvements and new product development. Reports to sales management any large order opportunities, business activity and customer problems. Collaborates with internal solar products teams, including Engineering, Quality, Service, Product Management and Manufacturing to address customer issues as they arise from time to time. Coordinates customer visits to Xantrex corporate headquarters, provide agendas and ensures appropriate Xantrex personnel participate as required. Prepares meeting reports highlighting action items required and ensures the actions are completed on time. Travels (50%) into the field, throughout North America, to provide technical sales support and training to support Regional Sales Managers as needed.

Requirements : Requires a technical degree or equivalent experience with at least 6 years in a product and service support environment, preferably in an application engineering position in a related industry. Thorough knowledge three-phase electrical systems and applications. Thorough knowledge of power conversion technology and electrical system designs.

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